AI Automations Specialist
I help businesses streamline operations through workflow automation and reliable administrative support — from Zapier and Make.com pipelines to CRM, email marketing and bookkeeping fundamentals.
Automation, done end‑to‑end
Workflow Automation
Zapier, Make.com and n8n workflows that connect your stack and eliminate manual work.
AI Automation
Prompt engineering and AI-powered pipelines for triage, drafting, and data extraction.
Email Marketing
Cold outreach, sequences, and inbox management with personalization at scale.
CRM Management
HighLevel and CRM cleanup, tagging, pipelines and lifecycle automations.
Bookkeeping & Admin
Xero, invoicing, bank reconciliation and reliable admin support.
Forms & Funnels
Tally, Google Forms, landing pages and funnels connected end‑to‑end.
Case Studies
Video to Social Media Content Repurposing
Content creators spend hours turning a single video into platform-ready social posts. This automation handles the entire process — from transcription to publishing — saving hours of manual work while keeping a consistent posting schedule.
Lead Scoring & Automated Outreach
Sales teams spend valuable time manually qualifying every incoming lead. This automation scores leads instantly and notifies the right people, so hot leads get followed up on right away — improving response time and qualification speed.
Automated Client Appointment Booking
Businesses spend time manually confirming appointments back and forth with clients. This automation handles scheduling and confirmation end-to-end — from form submission to a booked Zoom meeting — eliminating manual scheduling and improving the customer experience.
Asana Sales Pipeline Automation
Sales teams struggle to keep pipeline tracking, follow-ups, and notifications in sync manually. This automation updates the pipeline and triggers timely follow-ups the moment a deal's stage changes, giving better pipeline visibility and faster follow-ups.
Email Attachment Analyzer
Employees spend time manually downloading, renaming, and organizing email attachments. This automation analyzes each file with AI and files it away automatically — faster document organization with zero manual filing.
AI Job Search & Resume Optimizer
Job seekers spend hours searching multiple job boards and manually tailoring their resume for every application. This AI assistant finds matching jobs, customizes the resume, and drafts the application email in minutes — reducing job application time by over 70% and creating tailored resumes for better ATS matching.
AI-Powered ASMR Video Generator
Creating daily ASMR videos manually requires scripting, generating, quality-checking, and uploading each one by hand. This automation runs the entire pipeline from a single scheduled trigger, producing videos with minimal manual effort and enabling consistent publishing.
AI Receptionist & Appointment Management
Businesses manually handle appointment scheduling, updates, and cancellations over the phone. This AI receptionist manages the entire process autonomously and live on the call, providing 24/7 appointment booking and reducing administrative workload.
NaviChi Digital Marketing Services — Website Design
Businesses need a professional, conversion-focused website that clearly communicates their services, pricing, and social proof. This project delivered a full website build for an AI-powered digital marketing agency — from homepage to services, pricing, testimonials, and FAQs — designed to turn visitors into booked strategy calls.
AI-Powered Lead Lifecycle Automation (n8n + GoHighLevel)
Businesses using GoHighLevel as their CRM still handle lead qualification, missed appointments, and inbox replies manually, which slows response times and lets warm leads go cold. This project built three connected n8n workflows powered by Claude that qualify new leads instantly, recover no-shows automatically, and triage inbox replies with a smart human handover — cutting manual follow-up work across the entire client lifecycle.
Credentials that back it up
Zapier Certification
Zapier
Certified in building and troubleshooting advanced multi-step Zaps across a wide range of app integrations.
Make Certification
Make.com
Certified in building advanced Make.com scenarios, including routers, iterators, and error handling.
n8n Certification
n8n
Certified in designing and deploying automated workflows on n8n's node-based automation platform.
Prompt Engineering Certification
Prompt Engineering
Certified in crafting and refining effective prompts to get reliable, high-quality output from AI models.
HighLevel CRM Certification
Tara AI Community+
Completed full HighLevel CRM training covering CRM & pipeline management, sales funnels, website builder, surveys & forms, email marketing, booking & appointments, advanced workflow automations with API integration, courses/products, reputation management, tracking & analytics, communities, document signing, and AI agents.
Where I've delivered
Email Management Specialist
Dec 2024 – Jan 2025PHUELED LLC
- Ran personalized cold email outreach for U.S. marketing clients.
- Sent ~400 customized emails in two hours while maintaining quality.
- Identified leads and maintained organized follow‑up workflows.
Mathematics Teacher
Sep 2020Department of Education
- Delivered engaging math instruction to secondary students.
- Built spreadsheets, tracking systems and automated Excel tools.
- Maintained accurate student records and performance data.
Technical Support Representative
Aug 2019 – Apr 2020Teleperformance Philippines
- Resolved customer technical concerns via phone and chat.
- Maintained high CSAT through problem‑solving and clear communication.
Technical Support Representative
Nov 2018 – Feb 2019Concentrix
- Assisted customers with troubleshooting.
- Documented interactions accurately and efficiently.
Audience Development Specialist
Jun 2018 – Oct 2018Openlook Business Solutions
- Supported audience growth and engagement.
- Assisted outreach and subscription campaigns.
Kind words from clients
"Shierra was one of those team members you could always rely on. She handled Netflix customer concerns professionally, learned quickly, and never hesitated to help others. I often asked her to step in as a Subject Matter Expert because she was patient with new agents and knew how to explain things clearly. She was dependable, easy to work with, and always contributed to the team's success. I wouldn't hesitate to recommend her for customer support, operations, or automation roles."
"Shierra was an absolute pleasure to work with! She managed a cold email campaign for us and was consistently on time, highly thorough, and detail-oriented. Her positive attitude and proactive approach made a huge difference—she didn't hesitate to ask questions when something didn't seem right or needed clarification, ensuring everything ran smoothly. Her reliability and work ethic were truly impressive, and I'd highly recommend her to anyone looking for a dedicated and hardworking virtual assistant. Looking forward to working with her again in the future!"
Let's automate what's slowing you down
Available for freelance automation projects, ongoing VA retainers, and one‑off audits.
- shierra944@gmail.com
- +63 949 186 7614
- Cebu City, Philippines